Purchase online tours, excursions, citypass,...

Security information

Are you staying in Bordeaux and encountering an emergency situation? Do you want to ensure a peaceful night trip? Here is the essential information to respond to unforeseen events that could disturb your stay. Most information on the following websites is in French.

Emergency phone numbers

In case of emergency, do not hesitate to contact the following numbers:

  • 15: ambulance service for medical emergencies
  • 17: police number to report infractions
  • 18: firefighters for a dangerous situation or an accident
  • 114: emergencies by message or app, particularly accessible for deaf people
  • 112: common European number for medical emergencies, infractions and dangers
  • 3919: emergency number for violence against women
  • 119: emergency number for children in danger

Health

If you, or one of your relatives, is ill during the stay, several contacts can be useful:

  • To find the nearest on-duty pharmacy, contact 3237 or the website www.lepharmacien.fr.
  • Two pharmacies are open 7 days a week in the city centre: the Capucins pharmacy (24 hours a day at 28 place des Capucins) and the Grands Hommes pharmacy (8 a.m. to 8 p.m. at 1 place des Grands Hommes).
  • SOS Médecins: to request an emergency appointment with a doctor 7 days a week, 24 hours a day. Appointments can be made from their website (www.sosmedecins-bordeaux.com) or by phone on 3624. The consultation centres in Bordeaux, Eysines and Cenon are also available on +33 (0)5 56 44 74 74.
  • The table of on-call doctors is available on the link.
  • The emergencies of the Pellegrin University Hospital Centre are open 24/7, place Amélie Raba Léon in Bordeaux. They identify several emergency numbers on this link.
  • The Saint-André hospital emergency service is also accessible at 1 Rue Jean Burguet in Bordeaux.
  • Health information related to the coronavirus crisis is available on the link.

Transport

To get around by night in Bordeaux in complete safety, several measures have been put in place:

  • The last bus and tram departures are at 1 a.m., so they run a little later on all their routes! After 10 p.m., you can ask the bus driver to stop you on request, to be closer to your place of arrival. TBNight runs from 1:30 a.m. to 5:30 a.m., every 30 minutes, with circuits in the centre of Bordeaux, Bassins à flot district, Talence and Gradignan.
  • The “Taxi Télé” company can be reached on +33 (0)5 56 96 00 34 or taxi-tele.fr.
  • “Ask Angela” is a network of safe places (bars, restaurants, hotels, supermarkets, shops) to fight against street harassment. If you do not feel safe or harassed, you can find refuge in one of the partner establishments – identified by the sticker on its window – and ask for “Angela”.
  • Several apps are available to guarantee a car service exclusively driven by women, such as Femme au volant or She taxi.